Terms of Use, Disclaimer & Privacy Policy

Welcome to BHFlights. By accessing or using this website, including any voucher marketplace listings, travel coordination tools, inquiry forms, WhatsApp communication channels, referral links, or travel-related information, you agree to the following Terms of Use, Disclaimer, and Privacy Policy.

If you do not agree with any part of these terms, you should discontinue use of this website immediately.

1. Platform Purpose & Independent Role

BHFlights operates as an independent online travel information, listing, and coordination platform.

The website may allow users to post airline voucher listings, travel-related information, or communicate with other users for informational and coordination purposes only.

BHFlights is not:

  • An airline
  • A payment processor
  • An escrow service
  • A financial institution
  • A legal advisor
  • An insurer of transactions
  • A guarantor of voucher validity or travel outcomes

All interactions and transactions occur directly between users at their own risk.

2. Regulatory & Travel Services Disclosure

Travel services arranged through BHFlights, where applicable, are provided through onkar travel services inc, a travel retailer registered with the Travel Industry Council of Ontario (TICO Registration No. 50019593).

BHFlights may operate as an Outside Sales Representative (OSR) under this registration for applicable travel services.

Not all content, listings, communications, or marketplace activities on this website constitute regulated travel services.

3. Voucher Marketplace & User Listings

This website may provide a platform where users can post and view airline voucher listings and related travel information.

BHFlights does not verify:

  • Voucher ownership
  • Voucher authenticity
  • Transferability
  • Airline policy compliance
  • Expiration dates
  • Name change eligibility
  • Future airline acceptance
  • Availability of flights or routes

Users are solely responsible for independently verifying all voucher details directly with the airline before making any payment or travel decision.

4. Optional Coordination Assistance

In some cases, BHFlights may voluntarily assist users with basic coordination activities, including:

  • Creating group chats between parties
  • Relaying communication between users
  • Forwarding voucher information after seller confirmation
  • Providing general travel-related guidance

Such assistance is informal, optional, discretionary, and provided strictly as a communication convenience only.

Any optional coordination or communication assistance does not:

  • Create fiduciary duties
  • Create escrow responsibilities
  • Create agency relationships
  • Guarantee transaction success
  • Guarantee payment protection
  • Guarantee voucher validity
  • Create liability for user actions

5. No Payment Processing or Transaction Responsibility

BHFlights does not process, hold, store, manage, or guarantee payments between users.

All payments are conducted directly between buyers and sellers using third-party services chosen solely by the users.

Users assume all risks related to:

  • Fraud
  • Chargebacks
  • Non-delivery
  • Unauthorized transfers
  • Invalid vouchers
  • Misrepresentation
  • Scams
  • Payment disputes

BHFlights strongly encourages users to use secure and traceable payment methods and retain proof of all communications and payments.

6. User Responsibilities

By using this website, you agree that you are solely responsible for:

  • Verifying all voucher information directly with airlines
  • Confirming the identity of the other party
  • Using secure payment methods
  • Keeping records of communication and transactions
  • Understanding airline rules and restrictions
  • Complying with all laws and regulations
  • Protecting your own personal and financial information
  • Assuming all risks related to transactions and travel outcomes

You agree to use this website responsibly and lawfully.

7. Prohibited Activities

You agree not to:

  • Post false or misleading listings
  • Use stolen or unauthorized vouchers
  • Engage in fraud or deceptive practices
  • Harass or threaten users
  • Violate airline policies or applicable laws
  • Use the website for unlawful financial activities
  • Attempt to disrupt website functionality or security

BHFlights reserves the right to remove content, restrict access, suspend accounts, or cooperate with legal authorities when necessary.

8. Disclaimer of Warranties

This website and all related services, content, and communications are provided on an “as-is” and “as-available” basis without warranties of any kind.

BHFlights makes no representations or warranties regarding:

  • Accuracy of listings
  • Voucher validity
  • Airline acceptance
  • Travel availability
  • Website reliability
  • Continuous operation
  • Security of communications
  • Suitability of third-party services

Use of this website is entirely at your own risk.

9. Limitation of Liability

To the fullest extent permitted by law, BHFlights, its owners, operators, affiliates, contractors, representatives, and service providers shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from:

  • Financial loss
  • Fraud or scams
  • Chargebacks or payment disputes
  • Invalid or unusable vouchers
  • Airline refusals or restrictions
  • Travel disruptions or cancellations
  • Missed flights or denied boarding
  • Immigration or visa issues
  • Third-party conduct
  • User interactions
  • Data loss
  • Technical issues or downtime
  • Errors or omissions

Your sole remedy for dissatisfaction with the website is to discontinue use of the platform.

10. Indemnification

You agree to indemnify, defend, and hold harmless BHFlights and its operators from any claims, liabilities, damages, expenses, or legal costs arising from:

  • Your use of the website
  • Your transactions or communications with other users
  • Your violation of these terms
  • Your violation of airline rules or applicable laws
  • Content you submit or publish

11. Privacy Policy

We may collect limited personal information necessary to operate the website and respond to inquiries.

Information collected may include:

  • Name
  • Email address
  • Phone number
  • Voucher listing information
  • Messages submitted through forms or WhatsApp
  • IP address and device information
  • Website usage analytics

We may use this information to:

  • Operate and improve the website
  • Respond to inquiries
  • Display user-submitted listings
  • Maintain security and functionality
  • Comply with legal obligations

We do not sell or rent personal information to third parties for marketing purposes.

We do not store or process payment card information related to transactions between users.

12. Cookies & Analytics

This website may use cookies, analytics tools, and similar technologies to improve user experience and monitor website performance.

You may disable cookies through your browser settings, although some website features may not function properly.

13. Third-Party Services & External Links

This website may contain links or references to third-party services including airlines, payment providers, messaging applications, booking systems, referral partners, advertisers, or review platforms.

BHFlights does not control or endorse third-party services and is not responsible for their content, practices, policies, availability, or actions.

Use of third-party services is entirely at your own risk.

14. Data Retention & User Rights

We retain personal information only as long as reasonably necessary for operational, legal, or security purposes.

You may request correction or deletion of your personal information by contacting us.

We will make reasonable efforts to comply with applicable privacy laws and valid requests.

15. Security Notice

While reasonable measures may be used to protect information, no website, communication method, or internet transmission can be guaranteed completely secure.

You acknowledge that you share information and use online services at your own risk.

16. No Legal, Financial, Immigration, or Travel Advice

Information provided on this website is for general informational purposes only and does not constitute legal, financial, immigration, insurance, or professional travel advice.

You should independently verify all information and seek professional advice where appropriate.

17. Modifications

We reserve the right to modify, update, suspend, or discontinue any part of this website, these policies, or related services at any time without notice.

Continued use of the website after changes constitutes acceptance of the updated terms.

18. Contact Information

If you have questions regarding these Terms, Disclaimer, or Privacy Policy, you may contact us through the website contact form or by email.

Email: info@bhflights.com

By continuing to use this website, you acknowledge that you have read, understood, and agreed to these Terms of Use, Disclaimer, and Privacy Policy.