By Bahadur Singh, Licensed Insurance Broker | Last Updated: May 2026

Are you looking for a travel insurance for your parents visiting Canada? Or planning a trip from Canada, RIMI is your first choice. Another name for for RIMI Travel Insurance is Secure Travel, underwritten by Industrial Alliance, one of the best insurers in Canada.

This article is complete review of RIMI travel insurance products, scope of coverage, amount, common exclusions and limitations.

Quick Answer: RIMI is a legitimate, Canadian-operated company underwritten by Industrial Alliance (iA Financial Group). It’s a popular choice for Super Visa insurance, visitor to Canada and medical insurance for international students.

Is RIMI – Secure Travel a Canadian Insurance Company?

Yes — RIMI Insurance Solutions Inc. also known as Secure Travel is a Canadian company, operating under the brand name Secure Travel. Head office located at 4711 Yonge Street, 10th Floor, Toronto, Ontario, M2N 5M4, distributes insurance specifically tailored for the Canadian market, including medical insurance for visitors to Canada, Super Visa plans, emergency medical insurance for international students in Canada, and Canadians traveling abroad for voyage, business or studies.

All plans are underwritten by a renowned insurer, Industrial Alliance and Financial Services Inc. IA is established insurance company in Canadian market since 1832, so the underwriter is promising. Another company in whole play, MSH international, provide emergency assistance services.

Is RIMI a Good Insurance Company?

Yes, with strong market share, good social media reviews and competitive prices, RIMI is a reliable choice.

Here are some notable strengths

• Only Canadian insurer offer up to $1,000,000 coverage.
• Fair prices, for most common age group visitors.
• Most lenient pre existing medical condition stability period in market, that is 90 days.
• Flexible monthly payment plans.
• Multilingual support including Punjabi and Hindi.
• Average claim processing 10 to 15 days, quick in industry.
• Accidental Death & Dismemberment (AD&D) included in all plans.

Although it is great, but some weaknesses too

• As you know super visa policies are not cancellable without refusal letter.
• Not direct billing everywhere, some medical clinics ask you to claim later on, pay now.
• All insurance companies investigate at the time of claim, ask for strict documentation.
• Long waiting period, if purchased after 30 days of landing in Canada.

Mostly, insurance companies have not good reviews, but secure travel still have good rating, here are Google reviews of RIMI travel insurance.

RIMI Travel Insurance Plans

RIMI offers three distinct product lines:

Visitors to Canada Insurance

Visitors to Canada offer coverage for tourists, work permit holders, returning Canadians, and all other residents of Canada those are not covered by provincial health cards. Secure travel offers up to $1M in emergency medical treatment, two plans, Standard and Enhanced, here is the comparision.

Both plans are good enough for Super visa holders as well. As you know immigration Canada needs minimum $100k coverage for super visa applicants, RIMI offers up to 1Million. Here are some top notable benefits –

• Prescription medication – Up to $500 per prescription in standard plan and double benefit in enhanced plan.
• Paramedical services – Good enough amount for message, physio, chiropractor, etc., any paramedical service prescribed as per policy wording.
• Repartition of remines – Means sending deceased body back home, or cremation, $5000 in standard and $10,000 in enhanced plan.
• Ad&D – Accidental death and dismemberment, a kind of inbuild life insurance, only the company offer with in plan, no add on required.
  

We are here to help you explain and work with you for specific needs.

Secure Study — International Students to Canada

This plan is backbone of your safe study in Canada. As you know Canadian health care system is good, but very expensive for uninsured visitors. So mostly, schools made it mandatory for international students want to study in Canada should have emergency medical insurance. Typically these plans includes hospitalization, emergency medical services, and repatriation, we recommend at least 1 Million coverage, might be good enough in case of mishappening.

Canuck Voyage — Travel Medical for Canadians

As per stats Canada, Canadians make approximately 43 million trips each year, the point is how many trips are insured, less then 50%. The interesting fact is people spend $100 for extra leg room seat in 8 hour flight, but they try to avoid $20 travel insurance, which lasts for a week, and make your voyage even comfortable and worry free then a seat.

RIMI travel insurance offers medical and non medical voyage plans, to help with your emergency medical needs, trip cancelation, loss of luggage, travel delays, trip cancelation and interruption options.

RIMI Travel Insurance for Super Visa

One of the best affordable super visa insurance is RIMI, they offer highly competitive rates, maximum benefits and a meets immigration Canada requirements. As you know super visa holders can stay in Canada for 5 years, and even can extend their stay in Canada for 2 more years, so emergency medical coverage is must. RIMI’s Super Visa insurance is one of its most popular products — and for good reason. The Super Visa is a multi-entry visa allowing parents and grandparents of Canadian citizens or permanent residents to stay in Canada for up to 5 years per visit.

All super visa policies must have

• Minimum coverage: $100,000
• Must be from a Canadian insurance company
• Validity of 1 year, from the entry date
• Must cover health care, hospitalization, and repatriation

RIMI meets all IRCC requirements, and goes further by offering:

• Massive coverage amount from $100,000 up to $1,000,000
• Easy payment options
• Option to change the effective date, if you are waiting for visa, or travel plan changes
• Full refund if IRCC refuses visa
• Coverage for all ages, 15 to 89, almost highest among all insurers

RIMI Insurance Pricing & Quotes

• RIMI insurance prices are very competitive, for the ages under 53, you can get coverage as low as in $2 a day.
• Deductibles offer extra discounts, such as 250 for 10%, 500 for 15%, 10000 for 40%.
• Another way to reduce the premium is plan with non pre existing health conditions, standard plan cheaper then enhanced.
• Even if you buy with pre existing health conditions, plans are very competitive and stability period is 90 days for the ages under 69 and 180 days for the ages 70-84.
• Buy before landing, price is same if you buy before, but buying after landing ads extra waiting period, which can be risky, you are in Canada but without coverage.

Coverage with pre existing conditions

• The best is to buy plan with pre existing health conditions.
• What does “stable” mean? A condition is stable when there has been no new treatment prescribed, no change in existing treatment, no new symptoms, no hospitalization, and no test results pending in the stability period.
• Always read the full policy wording — it’s available when you click on buy link on the top, and you can send policy wording to your email, after filling your parents information.

RIMI Travel Insurance Reviews from Customers

Usually, insurance companies does not have that good reviews, but RIMI stands out good because of

• Affordable premiums relative to coverage amount
• Easy online application process
• Fast policy document issuance by email
• Helpful multilingual support staff
• Smooth refund process in cases of visa denial

Sometimes they are not happy because

• Some walk in clinics wants you to pay upfront, they ask you to claim from company
• Super visa insurance cancelation process needs refusal letter
• Hospital report or related documents needed for claim.

Overall customer sentiment: 4.0 – 4.2 out of 5 across Google, Trustpilot, and insurance broker review sites.

How to File a RIMI Insurance Claim

The claim process is way easier with RIMI, three steps claim process.

• Step 1 — Call MSH Assistance immediately, Toll-Free (Canada & USA): +1-800-203-8508 , Collect (Worldwide): +1-416-646-3107 , Available 24/7
• Step 2 — Get pre-authorization, for non-emergency treatments, get pre-authorization from MSH before proceeding.
• Step 3 — Submit your claim documents within 90 days. The claim forms are straight forward, when you buy any product, you will get a claim form in email. Attach all original medical receipts, prescription drug receipts and bills, your policy number and travel document.
• They process most claims in 10 to 15 business days.

You can also send everything in mail to
MSH Assistance, 150 King Street West, Suite 602, PO Box 75, Toronto, Ontario, M5H 1J9

For further assistance, contact their numbers

Phone: 1-833-366-0878
For claims (MSH Assistance): 1-800-203-8508

We are here to help

We at BHflights can assist with RIMI quotes, policy changes, and pre-purchase questions
WhatsApp: Chat with us
Email: info@bhflights.com
Office: 218 Export Blvd, Mississauga, ON

If you need help logging into your RIMI policy or need to make changes, contact us directly — we manage your policy on your behalf.

RIMI travel insurance is a reliable, competitively priced option for visitors to Canada — particularly for Super Visa applicants, parents aged 55+, and those seeking up to $1M in coverage. Its 90-day pre-existing condition stability period, monthly payment plans, and high age limit (up to 89) make it one of the most accessible visitor insurance options in the Canadian market.
If you want help choosing between RIMI and other providers, or need a personalized quote, our team at BH Flights is happy to assist — at no extra cost to you.

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